Terms of Service

Last Updated: October 7, 2025

Welcome to chat-robotics.com. These Terms of Service ("Terms", "Agreement") govern your use of the chat-robotics.com website and services (collectively, the "Service") operated by chatrobotics LLC ("we", "us", or "our"), a limited liability company registered in California, United States of America.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

We reserve the right to update and change these Terms from time to time without prior notice. Any new features that augment or enhance the current Service shall be subject to these Terms. Continued use of the Service after any such changes constitutes your consent to such changes. You can review the most current version of the Terms at any time at: https://chat-robotics.com/termsofservice.html

1. Definitions

For purposes of these Terms:

  • "Service" refers to the chat-robotics.com website, platform, and all related services provided by chatrobotics LLC.
  • "Account" means the unique account created for you to access our Service.
  • "Content" means text, images, data, information, software, and other materials posted, uploaded, or transmitted through the Service.
  • "User Content" refers to any Content that you submit, post, or transmit through the Service.
  • "We", "Us", "Our" refers to chatrobotics LLC.
  • "You", "Your" refers to the individual or entity using the Service.

2. Account Terms

  1. You must provide your legal name, a valid email address, and any other information requested in order to complete the signup process.
  2. You must be at least 13 years of age to use this Service. If you are under 18, you must have permission from a parent or legal guardian.
  3. Your login credentials may only be used by one person. A single set of login credentials shared by multiple users is not permitted.
  4. You are responsible for maintaining the security of your account and password. chatrobotics LLC cannot and will not be liable for any loss or damage from your failure to protect your login information.
  5. You are responsible for all Content posted and activity that occurs under your account, including Content posted by others who have been granted access under your account.
  6. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

3. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable local, state, national, or international law
  • Transmit any harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable material
  • Infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Attempt to gain unauthorized access to any portion of the Service or any other systems or networks
  • Upload or transmit viruses, malware, or any other malicious code
  • Engage in any automated use of the system, such as scraping, data mining, or harvesting
  • Spam, phish, or engage in any other unsolicited contact with other users
  • Create fake reviews or ratings for marketplace content
  • Manipulate marketplace rankings or ratings through fraudulent means
  • Purchase your own marketplace content to artificially inflate sales or ratings
  • Sell or offer to sell content that violates academic integrity policies or assists in cheating
  • Engage in affiliate fraud, including but not limited to: click fraud, cookie stuffing, false referrals, or self-referrals
  • Use affiliate links or coupon codes in ways that violate our Affiliate Program Terms
  • Misrepresent your relationship with us or make unauthorized claims about our Service

4. Communications and Marketing

By creating an account, you acknowledge and agree that:

  1. Service Communications: We may send you essential service-related emails, such as account notifications, security alerts, and technical updates. These communications are necessary for the operation of your account and cannot be opted out of.
  2. Marketing Communications: During signup, you may choose to opt-in to receive promotional emails, newsletters, and marketing materials. You can unsubscribe from these at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at support@chat-robotics.com.
  3. SMS Communications: If you opt-in to receive SMS notifications, you consent to receive text messages related to your account and our services. Standard message and data rates may apply. You can opt-out at any time by replying "STOP" to any SMS message or by contacting support.
  4. We will not sell or share your contact information with third parties for their marketing purposes without your explicit consent.

5. Payment and Billing Terms

5.1 Trial Period

  1. New users are eligible for a 7-day free trial with complimentary trial credits.
  2. No credit card or payment information is required to start your free trial.
  3. Trial credits are provided for evaluation purposes and expire at the end of the trial period.
  4. After the trial period ends, you must subscribe to continue using the Service.
  5. Trial periods are limited to one per user and cannot be extended or repeated.

5.2 Pricing

Pricing for our Service is available on our website. We reserve the right to change our pricing at any time. If we change the pricing for a subscription plan you are currently on, we will provide at least 30 days' notice before the change takes effect.

5.3 Subscription and Auto-Renewal

  1. The annual subscription fee of $12 USD provides access to your account and the Service.
  2. Automatic Renewal: Your subscription will automatically renew each year on your anniversary date unless you cancel before the renewal date.
  3. You will be charged the then-current annual subscription rate upon renewal.
  4. We will send you a reminder email before your subscription renews.
  5. The subscription fee does not include credits. Credits must be purchased separately to use various services.

5.4 Credits

  1. Credits are purchased separately from your subscription and are used to access various services on the platform.
  2. 1 credit equals $1 USD. Minimum purchase amounts may apply.
  3. No Expiration: Purchased credits never expire as long as your subscription remains active.
  4. Non-Transferable: Credits cannot be transferred between accounts or converted to cash.
  5. No Refunds: Credit purchases are generally non-refundable. Credits are not refunded upon account cancellation.
  6. Usage-Based Refund Restrictions: Refunds for credit purchases may be denied if more than 50% of purchased credits have been used. Partial refunds may be issued for unused credits only, at our sole discretion.
  7. Credit Usage Equals Service Consumption: Once credits are used to access services, those credits are considered consumed and are non-refundable.
  8. If your account is cancelled or terminated, you will lose access to all unused credits without refund.
  9. We reserve the right to adjust credit pricing with 30 days' notice.

5.5 Billing

  1. All fees are exclusive of applicable taxes unless otherwise stated.
  2. Subscription fees are billed in advance on a recurring basis (monthly, annually, or as otherwise specified).
  3. Payment processing services are provided by Stripe, Inc. By making a purchase, you agree to be bound by Stripe's Terms of Service (https://stripe.com/legal) and Privacy Policy (https://stripe.com/privacy). We do not store your complete credit card information on our servers.
  4. You authorize us to charge your payment method for all fees incurred.
  5. It is your responsibility to maintain current and valid payment information.

5.6 Refunds

We provide a 7-day free trial for you to evaluate the Service before making any purchase.

  1. Refund Window: All refund requests must be submitted within 14 days of the original purchase date. Requests made after 14 days will not be considered.
  2. Subscription Fees: Refunds are handled on a case-by-case basis. Generally, subscription fees are non-refundable as we provide a trial period for evaluation. However, we may consider refunds for technical issues or service-related problems that prevent you from using the Service.
  3. Credit Purchases: Credit purchases are generally non-refundable. Since credits never expire, you can use them at your own pace. Refunds may be denied if more than 50% of credits have been used.
  4. Marketplace Purchases: See Section 8.4 for marketplace refund policies.
  5. Payment Processing Fees Non-Refundable: Stripe payment processing fees (typically 2.9% + $0.30 per transaction) are non-refundable and will be deducted from any approved refund amount.
  6. Refund Abuse: We reserve the right to deny refunds if we suspect fraudulent activity, abuse, or coordinated refund schemes. Accounts with excessive refund requests may be suspended or terminated.
  7. Investigation Period: We reserve the right to investigate suspicious refund patterns before processing refunds. Refunds may be delayed or denied pending investigation.
  8. Contact support@chat-robotics.com within the 14-day window to discuss any billing concerns or refund requests.

5.7 Chargebacks

  1. Chargebacks are Contract Violations: Filing a chargeback instead of requesting a refund through proper channels is considered a material breach of these Terms.
  2. Account Suspension: Your account will be immediately suspended upon receipt of a chargeback notice pending investigation.
  3. Chargeback Fees: If you file a chargeback that is later reversed or deemed invalid, you agree to reimburse us for all chargeback fees (typically $15 per chargeback) and associated costs.
  4. Service Termination: Accounts with repeated chargebacks (2 or more) may be permanently terminated without refund of any fees or unused credits.
  5. Evidence Provision: By using the Service, you acknowledge that we may provide all transaction records, usage logs, and communications to your bank or credit card company to contest chargebacks.
  6. Collections: Unpaid chargeback fees and associated costs may be sent to collections and reported to credit bureaus.

6. Cancellation and Termination

6.1 Cancellation by You

  1. You may cancel your subscription at any time through your account settings or by contacting support@chat-robotics.com.
  2. Upon cancellation, your subscription will remain active until the end of your current billing period.
  3. You will not be charged for subsequent renewal periods after cancellation.
  4. Loss of Credits: All of your purchased credits and Content will be permanently deleted from the Service upon cancellation, and cannot be recovered once your subscription period ends.
  5. No Refunds on Credits: Unused credits are not refundable upon account cancellation. We recommend using all purchased credits before cancelling your subscription.

6.2 Termination by Us

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice, for conduct that we believe:

  • Violates these Terms or our Acceptable Use Policy
  • Harms or could harm other users, us, or third parties
  • Violates applicable laws or regulations
  • Is fraudulent or involves stolen payment information
  • Involves excessive refund requests or chargeback abuse
  • Involves coordinated fraud or abuse with affiliates or other users
  • Involves multiple trial account creation or trial abuse

7. Fraud Prevention and Investigation

7.1 Anti-Abuse Measures

  1. Right to Investigate: We reserve the right to investigate any suspicious activity, unusual patterns, or potential fraud involving your account, including but not limited to: excessive refund requests, coordinated affiliate/customer activity, multiple trial accounts, or chargeback abuse.
  2. Account Monitoring: We actively monitor accounts for signs of abuse, including usage patterns, refund rates, credit consumption, and transaction history.
  3. Identity Verification: We may require additional identity verification or documentation before processing refunds, payouts, or allowing continued service access if fraud is suspected.
  4. Service Suspension During Investigation: Your account may be temporarily suspended while we investigate suspected fraud. During suspension, you will not have access to the Service or your credits.
  5. Evidence Collection: We may collect and retain all evidence of fraudulent activity, including IP addresses, device fingerprints, transaction records, usage logs, and communications, for use in investigations and potential legal proceedings.

7.2 Prohibited Fraud and Abuse

The following activities are strictly prohibited and will result in immediate account termination and potential legal action:

  • Refund Fraud: Making purchases with the intent to request refunds after consuming services or credits
  • Chargeback Fraud: Filing chargebacks for services properly rendered or after services have been consumed
  • Coordinated Fraud: Coordinating with affiliates, friends, family, or others to generate false sales followed by refund requests
  • Trial Abuse: Creating multiple accounts to repeatedly access free trial periods
  • Credit Card Testing: Using the Service to test stolen credit card numbers
  • Account Sharing: Sharing account credentials to allow unauthorized users to access the Service
  • Affiliate Fraud: Self-referrals, fake referrals, or coordinating refunds to maintain affiliate commissions
  • Service Reselling: Purchasing credits at one price and reselling access to services at another price

7.3 Consequences of Fraud

  1. Immediate Termination: Accounts involved in fraudulent activity will be immediately and permanently terminated without warning.
  2. No Refunds: No refunds will be issued for subscription fees, credits, or any other purchases if fraud is detected.
  3. Credit Forfeiture: All unused credits will be forfeited without compensation.
  4. Affiliate Commission Clawback: If fraud involves affiliate referrals, all related affiliate commissions will be reversed for the past 90 days.
  5. Debt Collection: Any outstanding balances, chargeback fees, or damages may be sent to collections.
  6. Legal Action: We reserve the right to pursue civil and criminal legal action for fraud, including reporting to law enforcement and filing civil lawsuits for damages.
  7. Permanent Ban: Users terminated for fraud will be permanently banned from creating new accounts or accessing the Service in the future.
  8. Information Sharing: We may share information about fraudulent accounts with payment processors, fraud prevention services, and law enforcement.

7.4 False Positives

If you believe your account was wrongly flagged or suspended for suspected fraud, you may contact support@chat-robotics.com with evidence supporting your case. We will review all appeals, but our decision on fraud investigations is final.

8. Intellectual Property Rights

8.1 Our Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are owned by chatrobotics LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 Your Content

  1. You retain all rights to your User Content.
  2. By posting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and distribute your User Content solely for the purpose of providing and improving the Service.
  3. You represent and warrant that you own or have the necessary rights to post your User Content and that your User Content does not infringe the intellectual property rights of any third party.

8.3 Marketplace Content

If you create and sell content (such as flashcards) through our marketplace:

  1. You retain ownership of your created content.
  2. By listing content for sale on our marketplace, you grant us a non-exclusive license to display, distribute, and market your content on the Service.
  3. When a user purchases your content, you grant that user a non-exclusive, non-transferable license to use the content for personal, non-commercial purposes.
  4. You may not sell content that you do not own or have the right to sell.
  5. You are responsible for ensuring your content does not infringe on any third-party intellectual property rights, including copyrights, trademarks, or patents.
  6. We reserve the right to remove any marketplace content that violates these Terms, infringes on third-party rights, or is otherwise inappropriate.

8.4 Feedback

Any feedback, comments, or suggestions you provide regarding the Service shall become our property. We may use such feedback without restriction or compensation to you.

9. Marketplace Terms

9.1 Content Creator Terms

If you choose to become a content creator and sell content (such as flashcards) on our marketplace, you agree to the following:

  1. Eligibility: You must be at least 18 years old to sell content on our marketplace.
  2. Content Quality: You agree to provide accurate, high-quality content that delivers value to purchasers.
  3. Original Work: All content you sell must be your original work or you must have proper authorization to sell it.
  4. No Prohibited Content: You may not sell content that:
    • Infringes on intellectual property rights
    • Contains false, misleading, or deceptive information
    • Violates any applicable laws or regulations
    • Contains harmful, offensive, or inappropriate material
    • Includes malware, viruses, or malicious code
    • Violates academic integrity policies (such as exam answers or assignments for sale)
  5. Pricing: You set the price for your content, subject to our minimum and maximum pricing guidelines.
  6. Content Updates: You are responsible for maintaining and updating your content as needed.

9.2 Revenue Sharing and Payments

  1. Commission: We retain a percentage of each sale as our service fee. The current commission rate will be displayed in your creator dashboard.
  2. Payment Processing: Creator payments are processed through Stripe Connect. You must complete Stripe's verification process to receive payments.
  3. Payment Schedule: Creator earnings are paid out on a regular schedule (monthly or as otherwise specified) once you reach the minimum payout threshold.
  4. Taxes: You are responsible for all taxes associated with your earnings. We may provide tax forms as required by law.
  5. Withholding: We may withhold payments if there are disputes, chargebacks, or suspected violations of these Terms.

9.3 Buyer Rights

  1. License: When you purchase content from the marketplace, you receive a non-exclusive, non-transferable license for personal use only.
  2. No Resale: You may not resell, redistribute, or share purchased content with others.
  3. Access: You will have access to purchased content through your account for as long as your account remains active.

9.4 Refunds and Disputes

  1. Refund Policy: Refunds for marketplace purchases are handled on a case-by-case basis. Contact support@chat-robotics.com within 7 days of purchase to request a refund.
  2. Valid Refund Reasons: Refunds may be granted if content is significantly different from its description, contains errors that prevent its use, or is incomplete.
  3. Creator Impact: If a refund is granted, the creator's earnings for that sale will be reversed.
  4. Disputes: Disputes between buyers and creators should be reported to us, and we will make the final determination.

9.5 Content Moderation

  1. We reserve the right to review, approve, or reject any content submitted to the marketplace.
  2. We may remove content at any time if it violates these Terms or receives multiple quality complaints.
  3. If your content is removed for violations, you may not be eligible for payment on those sales.
  4. Repeated violations may result in suspension or termination of your creator privileges or account.

9.6 Creator Account Suspension

We may suspend or terminate your creator privileges if:

  • You violate these marketplace terms
  • Your content receives excessive refund requests or complaints
  • You engage in fraudulent activity
  • You fail to comply with payment verification requirements

10. Affiliate Program Terms

10.1 Affiliate Eligibility

  1. You must be at least 18 years old to participate in our affiliate program.
  2. You must have a valid email address and provide accurate information during registration.
  3. You must comply with all applicable laws and regulations in your jurisdiction.
  4. We reserve the right to accept or reject any affiliate application at our sole discretion.

10.2 Commission Structure

  1. Commission Amount: Affiliates earn a fixed commission of $2.00 USD for each successful conversion (paying customer) referred through their unique tracking link.
  2. Conversion Definition: A conversion occurs when a referred user creates an account and makes their first purchase within 30 days of clicking your affiliate link.
  3. Cookie Duration: Referral tracking cookies remain valid for 30 days from the initial click.
  4. Commission Changes: We reserve the right to modify commission rates with 30 days' advance notice to active affiliates.
  5. No Self-Referrals: You may not earn commissions on your own purchases or accounts created by you.

10.3 Payments and Payouts

  1. Payout Threshold: Automatic payouts are processed when your balance reaches $30.00 USD.
  2. Payment Method: Affiliate payments are processed through Stripe Connect. You must complete Stripe's identity verification to receive payments.
  3. Payment Schedule: Payouts are processed automatically on a monthly basis for accounts that meet or exceed the payout threshold.
  4. Payment Information: You are responsible for providing accurate payment information. We are not liable for failed payments due to incorrect information.
  5. Taxes: You are solely responsible for all taxes associated with your affiliate earnings. We may provide tax documentation as required by law (e.g., Form 1099 for US affiliates earning over $600 annually).
  6. Payment Holds: We may withhold payments if we suspect fraudulent activity, violations of these Terms, or pending refund disputes.

10.4 Affiliate Marketing Guidelines

As an affiliate, you agree to:

  1. Honest Promotion: Make truthful representations about our Service and not make false or misleading claims.
  2. Proper Disclosure: Clearly disclose your affiliate relationship in accordance with FTC guidelines and applicable laws.
  3. Brand Usage: Use our brand name, logos, and trademarks only as authorized in our marketing materials.
  4. Approved Marketing: Use only the marketing materials and messaging we provide or approve.

10.5 Prohibited Affiliate Practices

Affiliates may NOT:

  • Use spam, unsolicited emails, or deceptive marketing practices
  • Bid on our brand name or trademarked terms in paid search campaigns (Google Ads, Bing Ads, etc.)
  • Use misleading or deceptive URLs or domain names that could be confused with our official website
  • Create fake reviews, testimonials, or social media accounts impersonating us
  • Use automated systems, bots, or click farms to generate clicks or conversions
  • Engage in cookie stuffing, cookie dropping, or any other form of fraudulent tracking
  • Promote our Service on websites containing illegal, adult, or inappropriate content
  • Make income guarantees or unrealistic claims about earnings from our Service
  • Modify or edit our provided marketing materials without written permission
  • Redirect affiliate links through URL shorteners without disclosure
  • Engage in any activity that could damage our reputation or brand

10.6 Tracking and Reporting

  1. We provide a real-time dashboard showing clicks, conversions, earnings, and payment history.
  2. Tracking data is provided as-is and for informational purposes. We do not guarantee 100% accuracy but strive for precision.
  3. You must report any discrepancies within 30 days of the transaction date.
  4. We reserve the right to use cookies and other tracking technologies to monitor affiliate referrals.

10.7 Coupon Codes

  1. If you opt to create an affiliate coupon code, discount amounts are set by us and cannot be customized by affiliates.
  2. You may not create or distribute unauthorized coupon codes.
  3. Coupon codes must be used in accordance with our promotional guidelines.
  4. We reserve the right to modify or deactivate your coupon code at any time.

10.8 Refunds and Chargebacks

  1. Commission Reversal: If a referred customer requests a refund or initiates a chargeback, any commission earned from that sale will be immediately reversed and deducted from your affiliate balance.
  2. Negative Balance: If your account balance becomes negative due to refunds or chargebacks, you must reimburse us or the amount will be deducted from future earnings.
  3. Chargeback Fees: If a referred customer files a chargeback, the $15 chargeback fee may be deducted from your affiliate balance if a pattern of chargebacks is detected from your referrals.
  4. Coordinated Fraud: If we determine that you are coordinating with customers to generate fraudulent sales followed by refunds or chargebacks, you will be immediately terminated, all commissions will be reversed for the past 90 days, and legal action may be pursued.
  5. Refund Rate Monitoring: We continuously monitor refund rates for all affiliates. Affiliates with abnormally high refund rates (above 20%) may have their account suspended pending investigation.
  6. Affiliate Liability: You may be held financially liable for proven fraudulent referrals, including reimbursement of refunded amounts, processing fees, and chargeback fees.

10.9 Termination of Affiliate Account

We may suspend or terminate your affiliate account immediately if:

  • You violate any provision of these Affiliate Terms
  • You engage in fraudulent activity or prohibited marketing practices
  • Your account remains inactive (no clicks or conversions) for 12 consecutive months
  • You fail to comply with payment verification requirements
  • We receive complaints about your marketing practices

Upon termination:

  • Your affiliate links and coupon codes will be deactivated
  • Pending commissions (above the payout threshold) will be paid within 30 days
  • Pending commissions (below the payout threshold) may be forfeited if termination is due to violations
  • You must cease all use of our branding and marketing materials

10.10 Affiliate Program Changes

We reserve the right to modify, suspend, or discontinue the affiliate program at any time with 30 days' notice. Material changes will be communicated via email to active affiliates.

10.11 Affiliate Quality Standards and Payment Protection

  1. Quality Threshold: Affiliates must maintain a refund rate below 10% of total conversions. Refund rates are calculated on a rolling 90-day basis.
  2. Three-Refund Review: If your referrals generate 3 or more refunds within a 30-day period, your account will be automatically flagged for review.
  3. Payment Hold Period: To protect against fraudulent refunds, affiliate commissions may be held for up to 30 days before payout to allow time for potential refund requests.
  4. High-Risk Account Status: If your refund rate exceeds 10%, your account may be placed on "high-risk" status with extended payment holds of up to 60 days.
  5. Automatic Suspension: Refund rates exceeding 20% will result in automatic account suspension pending investigation.
  6. Commission Clawback: If a pattern of coordinated fraud is discovered, we reserve the right to claw back all commissions paid in the previous 90 days.
  7. Quality Referral Requirement: Affiliates are expected to refer genuine customers who have a legitimate interest in using the Service, not individuals who intend to abuse the refund policy.
  8. Affiliate Responsibility: You are responsible for the quality of your referrals and may be held accountable for patterns of fraudulent or abusive behavior among your referred customers.

11. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which can be found at https://chat-robotics.com/privacy.html. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

chatrobotics LLC does not warrant that:

  • The Service will be uninterrupted, timely, secure, or error-free
  • The results obtained from use of the Service will be accurate or reliable
  • The quality of any products, services, information, or other material obtained through the Service will meet your expectations
  • Any errors in the Service will be corrected

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CHATROBOTICS LLC, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

14. Indemnification

You agree to defend, indemnify, and hold harmless chatrobotics LLC and its licensees, licensors, employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Service
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your User Content caused damage to a third party

15. Modifications to the Service

We reserve the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law provisions.

16.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in California, and judgment on the arbitration award may be entered in any court having jurisdiction thereof.

16.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. To the full extent permitted by law, no arbitration or proceeding shall be joined with any other, no dispute shall be arbitrated on a class-action basis, and you waive any right to participate in a class-action lawsuit or class-wide arbitration.

17. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, shall constitute the entire agreement between you and chatrobotics LLC concerning the Service.

19. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of chatrobotics LLC.

20. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, at our sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

21. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: support@chat-robotics.com
  • Company Name: chatrobotics LLC
  • Location: California, United States of America
Questions or Support? For assistance with your account or questions about these Terms, please contact support@chat-robotics.com

© 2025 chatrobotics LLC. All rights reserved.